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Terms and Conditions

Terms and Conditions

Delivery Information

Postage and packing charges sent within the UK are as follows:

All orders under £25.00 have a postage charge of £2.50. 

All orders over £25.00 are FREE!  

Orders sent out by an overnight carrier are charged at £6.00, whatever the order value.  

Items sent overseas are charged postage at cost. Please email us to find out more.

Our company policy is to send your order by first class post or by next day carrier on the day it is received. However we are reliant on these services to deliver ‘next day’. We cannot be held responsible if they do not meet their commitment.

You have the right to cancel your order at any time up until the point of despatch, for clarity goods are normally despatched by 3.00pm each day.

Satisfaction Guarantee

If you are not happy with our products or service do please let us know. If there is damage we will replace the goods after adequate verification.

Goods may be returned, for a refund, at buyers expense unless otherwise agreed, up to 7 days after receipt provided the seals have not been broken.

Security and Privacy

Your details will remain confidential. They will not be sent onto other companies and only if you agree will we e-mail you about specific offers.

Terms of Business

Payment strictly with order. Prices are inclusive of VAT where applicable. Prices are correct at the time of going to press. Prices are subject to alteration without prior notice. Breakages must be notified within 3 days of receipt of goods. Please notify if goods are not received within 7 days of order being placed.


The information in our Catalogue, and Website does not seek to diagnose disease, or to replace medical advice. In all cases you should first refer to your G.P, or other qualified health professional to diagnose any health concern that you may have and for guidance as to the appropriate treatment, including any products listed in the Catalogue or Website.

If you are currently taking prescription medicine and also intend to take nutritional of herbal supplements, we advise you to check with your doctor that the combination of your medication and supplements is suitable.

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